Frequently Asked Questions
Everything you need to know about your Outcast order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity notes.
Do you ship internationally?
Yes, Outcast ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.